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microsoft exchange

Administrator edited September 2007 in Creative/ Corporate Communications Jobs
o Excellent demonstrated customer service skillso Solid communications skillso Problem solving skillso Technical writing skillso 1-3 years experience in technical support or MIS in an Enterprise environment. Ability to properly use all Search tools on the Internet like Google, MS KB Articles and Intranet Resources to troubleshoot customer issueso Ability to search and understand KB articles Demonstrated technical competence with Microsoft Windows Server version 2000 and 2003.(Active Directory)o Ability to effectively communicate with customer managers and executives on technical and business issues.o Strong organizational, time management, project management, and negotiation skills.Microsoft Certified System Engineer certificate on Windows 2000/2003


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