A new blog entry has been added:

Tackle employee grievances with Care

Employee Grievances
The Human Resource department of every organization handles its employee grievances and feedback. Why is it important? When a person dedicates half of his day towards an institution, the environment in which he works should be such that makes him comfortably perform his task. His mind and body both need to be at ease, only then can he concentrate and deliver his best.
Such situations have to be tackled with care. Listen to their grievance and try to seek appropriate solutions. Sometimes the problems could be vague but the HR should make the employee comprehend, taking care that he does not hurt their feelings.
While dealing with feedbacks, analyze the complaints or suggestions given by dissonant employees and if you see that a particular issue encircles frequently, then that matter needs to be fixed first.
Awaiting your suggestions and ideas
-Arti Bakshi
"Human Resource- A Magazine For The Discerning Professional
www.humanresource.com